Privacy Policy

Last updated: 3/9/2026

1. Information We Collect

Store Warden is designed with privacy in mind. We collect minimal information necessary to provide our service:

Store Information: Basic Shopify store details for app installation and configuration
Configuration Data: Your pause schedules, custom messages, and display preferences
Usage Analytics: Anonymous usage statistics to improve our service
IP Addresses: Only when you enable IP whitelisting features

2. How We Use Your Information

We use the collected information solely to:

Provide and maintain the Store Warden service
Process your store pause configurations and schedules
Send important service notifications and updates
Improve our app functionality and user experience
Provide customer support when requested

3. Data Storage and Security

We implement industry-standard security measures to protect your data:

All data is encrypted in transit and at rest
We use secure, SOC 2 compliant cloud infrastructure
Access to your data is strictly limited to authorized personnel
Regular security audits and monitoring
Data backups are encrypted and securely stored

4. Data Sharing

We do not sell, trade, or share your personal information with third parties, except:

With Shopify, as required for app functionality
With service providers who assist in app operation (under strict confidentiality)
When required by law or legal process
To protect our rights or the safety of our users

5. Your Rights

You have the right to:

Access your personal data we have collected

Request correction of inaccurate data

Request deletion of your data (subject to legal requirements)

Object to processing of your data

Data portability where technically feasible

Uninstall the app at any time

6. Cookies and Tracking

Store Warden uses minimal cookies and tracking:

Essential cookies for app functionality
Analytics cookies to understand usage patterns (anonymized)
No third-party advertising cookies
You can disable non-essential cookies in your browser

7. Data Retention

We retain your data only as long as necessary:

Configuration data:

While you use Store Warden

Usage analytics:

Up to 2 years (anonymized)

Support records:

Up to 3 years for quality assurance

Deleted data:

Within 30 days of app uninstallation

8. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

Adequacy decisions by relevant authorities
Standard contractual clauses
Binding corporate rules

9. Children's Privacy

Store Warden is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

Posting the updated policy on our website

Sending an email notification to registered users

Displaying a notice in the Store Warden app

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email:privacy@storewarden.com

Support:support@storewarden.com

Response Time:We aim to respond within 48 hours